Golden Chain Luxe Necklace

• We deliver across India to all postal addresses.
• Orders are dispatched within 2-3 business days, and delivery takes 5-7 business days depending on location.
• Customers must provide an accurate address to avoid delays or lost shipments.
• We are not responsible for postal delays or issues caused by incorrect addresses.

• No returns or exchanges for a change of mind.
• Returns/refunds are only accepted for damaged or defective items.
• To claim a return, you must provide a full unboxing video (unedited & unfiltered) showing the issue.
• Claims must be submitted within 24 hours of delivery via email at dearinfinite0507@gmail.com.
• Only the product amount will be refunded (excluding shipping costs). Refunds are processed within 10 business days after approval.

• Items purchased on discount or sale are non-returnable.
• Refunds will not be processed for size issues.
• Customers are responsible for return shipping costs unless the mistake is from our end.

For assistance, contact us at dearinfinite0507@gmail.com or +91 92166 51740.

• Store in a dry, airtight box to prevent tarnishing.
• Keep away from water, perfumes, and chemicals.
• Wipe with a soft cloth after use.

• Wash gently with mild detergent.
• Prefer hand wash or a delicate machine cycle.
• Avoid direct sunlight to maintain colors.

• Use cold water and avoid harsh detergents.
• Air dry for best results.

• Handle with care to maintain fabric texture and detailing.
• Iron on low heat if needed.

• Opt for soft, skin-friendly detergents.
• Wash separately for longevity.